AI Voice Agents That Listen, Understand and Act

Voice agents that handle conversations, apply your rules, and hand off to a person.

Build My AI Voice Agent Explore Cloud Infrastructure

Call path from a customer phone through an AI voice agent into business systems, then a spoken reply or human handoff

Capabilities

What an AI voice agent can do

Software on a telephone path: transcribe, apply your rules, call approved APIs, then speak or transfer.

Inbound FAQs Qualify Book Capture APIs Handoff After hours

Architecture

Phone / SIPExisting numbers, PBX or trunks
TelephonyCall control and media
Voice AgentOrchestration and handoff
STTSpeech to text
LLMLanguage model, within your rules
Business logicAPIs, CRM, calendars
TTSText to speech
CustomerSpoken reply or transfer

Workflows

Pick the job, not a generic AI phone

Inbound

Someone dials you. Greet, identify, answer or route.

Outbound

You place the call — reminders and follow-ups with a reason to call.

Appointment booking

Find a time and confirm it in the calendar you already use.

Customer support

First-level answers and tickets, then a person for exceptions.

Integrations

Systems we plan around

SIP — we map the agent to systems you already operate. Named product support is confirmed in discovery.

Build an agent around a real workflow

Tell us whether the next conversation is inbound, outbound, booking or support, and which systems it must touch.

Build My AI Voice Agent

FAQ

Common questions

What is an AI voice agent?

It is a telephone-capable software agent that transcribes speech, applies business logic, can call approved APIs, and replies with generated speech or a human transfer.

Can it transfer calls to humans?

Yes. Human handoff is a standard design requirement. Transfer rules, hours and destinations are defined with you during implementation.

Can it integrate with CRM systems?

Where an API, webhook or supported connector is available, the agent can read or write approved records. We confirm each integration during discovery rather than assuming every CRM is already wired.

Can ADGLOB work with my existing SIP provider?

Often yes. We map the call path from your numbers and PBX or SIP trunk into the agent. Compatibility is verified before build.

How are these projects usually priced?

Typically a setup project plus a monthly platform or service fee. Voice minutes, telephony and custom integrations are scoped separately after we understand volume and systems.